We are delighted to announce that ariia Guest Experiences has been awarded Best Guest Experience Platform 2020 as part of Lux Life Magazine’s Resorts & Retreats Awards.

ariia was nominated for its work with the Trafford Hall Hotel in Manchester, UK, part of Best Western’s Signature Collection. ariia and the Trafford Hall Hotel teams worked together to digitise the guest experience through deploying ariia’s guest mobile app and in-room tablets, as well as ariia’s contactless check-in and food delivery features.

“The pandemic has and will continue to push all hospitality businesses to digitise processes and operations,” says Asif Alidina, ariia’s Commercial Director. “With the ariia platform hotels can quickly and easily deploy the latest guest experience features at an affordable price.”

Trafford Hall Hotel is located just a stone’s throw away from Manchester United’s iconic football stadium Old Trafford. The hotel had just completed a major refurbishment when the COVID-19 pandemic struck. Like all hospitality businesses, the hotel team were faced with the challenge of keeping guests and key workers safe whilst trying to streamline operating costs.

“ariia has been a tremendous partner for us and we look forward to working with them as we continue to embrace new technologies and innovation,” said Anoob Saban, Trafford Hall Hotel’s owner.

The Resorts & Retreats Awards recognise and reward true excellence within the global hospitality industry and identify the most progressive hospitality services, products and key players in one of the world’s most lucrative markets.

To find our more about ariia Guest Experiences and how the platform can help your hotel, contact us for a demo today.

About

ariia Guest Experiences

ariia is your Guest Experience Platform for Hospitality, Retail & FM. Connect with your hotel, restaurant, pub, bar, serviced apartment and co-working guests through mobile, guest room and table-top applications. Give your guests and members a hassle-free way to communicate and engage with your teams and services. Monitor guest and customer sentiment in real-time and use the latest analytics and AI technologies to maximise revenues and guest satisfaction. ariia is a UK technology startup founded in London, UK. For more information visit www.ariia.io

Trafford Hall Hotel

Conveniently located close to Old Trafford and easily accessible from many of Manchester’s major transport links, Trafford Hall Hotel is a 4* boutique hotel equipped with everything you need for a comfortable, relaxing stay.  So, if you’re looking for luxury hotels in Manchester, you’ve certainly landed in the right place. For more information visit www.traffordhallhotel.com